Customer Help

12 years in the balance bike industry, we know a thing or two about balance bikes. Need help assembling your bike? Need some after-purchase support? Look here.

12 years in the balance bike industry, we know a thing or two about balance bikes.
Need help assembling your bike?
Need some after-purchase support?
Look here.

kidvelobikes

FAQS

kidvelobikes

WARRANTY & RETURNS

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REGISTER YOUR WARRANTY

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ASSEMBLY GUIDE

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SHIPPING & DELIVERY

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30 DAYS MONEY BACK GUARANTEE

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LEARNING HOW TO RIDE A BIKE

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SALES ENQUIRIES

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CONTACT US

If you need further help or info, please phone us on + 61 408604375 or email us directly, using the button below.
Happy New Year 2024 - Kidvelo Bikes

Our warehouse will be closed for Christmas from 20th December 2023 - 3rd January 2024.

Orders received during this time will be dispatched from 4th January onwards.