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SHIPPING & DELIVERY

FLAT RATE SHIPPING OF $15.00 PER ORDER AUSTRALIA-WIDE

Please bear in mind that AusPost is still experiencing service delays – so do allow for extended delivery times. ❤
Australia Post will keep us all updated via their website.

Standard Delivery:

Estimated delivery times (business days) after the day of dispatch.
While our warehouse is operating, due to the current unprecedented circumstances affecting AusPost deliveries across Australia there are likely to be delayes to our standard delivery estimates below.
Melbourne
2-4
Sydney
2-3
Brisbane
2-4
Perth
4-8
Adelaide
2-5
Canberra
2-4
Tasmania
3-5
Darwin
3-7
  • Outlying areas may take a day or two longer.
  • At peak times of the year, these delivery time frames may vary
  • Delivery is usually between 9 am & 5 pm on Weekdays
  • Our boxes have pictures of bikes on them so if your bike needs to be a surprise you may want to have it delivered to work or an alternative address. We do not deliver to PO boxes.
  • If you are sending to a business address please provide the business name
  • All products are in stock unless otherwise stated next to the item

Australia Post eParcel info:

  • Australia Post will not accept any ‘Authority to Leave’ requests. If you’re not home they will leave a card and drop the package at a local Post Office for you to collect.
  • Please note that Australia Post says we must allow three days after the final day of expected delivery before contacting them to lodge a formal investigation into an overdue delivery.
  • The investigation can take up to five business days to be resolved.
  • If an item is deemed to be “Delivered” on Australia Post tracking information, and for some reason, you have still not received your order, please contact them directly.

Australia Post Contact Details:

Phone: 13 POST (13 7678) from within Australia +61 3 8847 9045 from overseas Contact hours: 8am – 6pm AEST (Monday – Friday) Otherwise please contact us and we will follow up with Australia Post for you.
  • $15 Flat rate shipping – Australia-wide
  • via Australia Post eParcel or TNT

OUR ROOKIE BALANCE BIKE RANGE

Super lightweight, safe, and easy learn-to-ride balance bikes for kids aged 2 to 8 years old.

ROOKIE 12 BALANCE BIKE

Our lightweight balance bikes are the best training tool to teach toddlers to ride a bike without having to use training wheels.

  • Age Range: 18months - 4 years
  • Seat Height: 30cm - 44cm
  • Ability Level: Learning to Balance
  • Bike Weight: 2.93kgs
  • 4 Amazing Colours: Neon Red, Blue, Green, Pink

ROOKIE 14 BALANCE TO PEDAL BIKE

This revolutionary balance bike converts to a child's first pedal bike with an attachable pedal kit once your child learns to balance.

  • Age Range: 3 - 6 years
  • Seat Height: 37cm - 54cm
  • Ability Level: Learning to Ride their First Bike!
  • Bike Weight:6.6kgs
  • 4 Amazing Colours: Neon Red, Blue, Green, Pink

ROOKIE 18 BALANCE TO PEDAL BIKE

This revolutionary larger balance bike converts to a child's first pedal bike with an add-on pedal kit once your child masters balance.

  • Age Range: 5 - 8 years
  • Seat Height: 47cm - 64cm
  • Ability Level:Learning to Ride their First Bike!
  • Bike Weight: 7.6kgs
  • 4 Amazing Colours: Neon Red, Blue, Green, Pink